Contact us

At Advanced we strive to build intuitive products, but we also know that from time to time you may need a little extra help. That's why we offer useful support resources that you can dip in and out of when you need it (like this online Help!). However, if you need help and support beyond the information provided here, the following are also available:

• Visit the Support Portal
• Make a general enquiry on 03300 602102 (Option 1 - Laserform)
• Email the support desk at legal.helpdesk@advancedcomputersoftware.com
• Contact us via the Advanced website
• Become a member of the Advanced User Group (ALUG)

Advanced provides telephone support between 8:00AM–5:30PM, Monday to Friday (excluding English Bank Holidays).

A team of trained professionals is available to help with any problems you may encounter while using this product, subject to the standard maintenance agreement.

In addition, as an Advanced customer you are entitled to free upgrades during office hours. If you'd like to upgrade or you need further assistance, please call 03300 602102 (Option 1 - Laserform) between 8:00AM–5:30PM (Monday to Friday).

Documentation feedback

We also aim to produce high quality documentation, but we encourage you to tell us what you think. Feel free to send the team your comments or if you spot a mistake let us know and we'll fix it right away. Email techauthors@oneadvanced.com.