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Service Support

Every time we resolve a problem we ask: "How likely is it that you would recommend us to others?"  

Of these, 90% scored us 9 or 10 out of 10

We offer a one-stop IT support solution dedicated to the legal market that saves your business time and money. Let us look after your IT as well as your legal software and benefit from support teams that work closely together, closing gaps and grey areas and making IT management headache-free.

Easy to understand pricing

In most circumstances we can use a simple to understand per-user support model, giving you a price per-user per month.

Options such as hardware repairs and disaster recovery options are also presented per user per month, allowing you complete visibility and control with regards to your IT expenditure.

One-stop service

Our remote and on-site technical support team have between them over 80 years’ experience supporting the technical infrastructures of law firms, and they sit alongside the application support teams and developers responsible for the Advanced Legal software you rely on to run your business. This offers you a benefit unrivalled in the marketplace whereby the analysts that look after your legal software and your IT infrastructure work alongside each other. This not only helps bring any problems to a successful and speedy conclusion, but also means any work carried out is done with full consideration to your software and hardware requirements. 

Our proactive monitoring systems ensure that many issues are anticipated and resolved before they have impact, and our hardware repairs option will get you someone on site to repair equipment when we identify it’s failed.

Aside from hardware repairs, we also have technical engineers dedicated to on-site support, so we can be there in person if you need us.

One stop in action

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