Resubmit a Claim

When a claim has been rejected by the compensator, depending on the reason, the claim can be resubmitted via the Agenda tab or Claim menu.

Rejection of the claim sets the status to "RejectedToCR" and the Action menu displays a new item Allow resubmission.

1. Clicking on Allow resubmission clears all the claim data except the "CNF" data and removes the read-only attribute so you can amend and add data as required.
2. The claim then appears to be an unsubmitted claim with just the CNF data populated. However, under the Status tab, the history has an entry recording the fact that the claim was reset for re-submission.
3. The data can be amended to strengthen the case or if you need to submit the matter to a new compensator, make the required changes on the data pages and then go to the Agendas tab and select Stage 1: 1.1 Resubmit Claim or go to the Claim menu and select Resubmit Claim.

The claim is re-submitted under a new reference, which will be displayed in the MoJ Status fields.